Pros
Flexibility with hours if at full staff. If you just want to get started in the sports business and need the cash it is an easy in. You will work with some of the nicest people and although sometimes they lack professionalism, they are engaging.
Cons
You are a bill collecter. You feel as if you're doing more harm than good. It becomes apparent within a few weeks that you're misleading/scamming people. You will be put into situations repetitively where you are told brutal financial/relational sob stories and due to "contacts" or purely the volume of the calls you can't handle them appropriately. Quickly the people get escalated and then your choices are to cave and be penalized by management or not cave and they threaten to sue... Which you are later penalized for as well. %25 of your day is lose-lose situations, %50 is unhappy customers that you must bend the truth to keep their money, and%25 is making adjustments that they're blindly agreeing to but will probably make them upset in the long run. Don't expect a raise without a fight.