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NCSA College Recruiting

Engaged Employer

They sell you a job that doesn’t exist - Recruitment Specialist NCSA College Recruiting Employee Review

1.0
Jun 20, 2018
Recommend
CEO approval
Business Outlook

Pros

You talk sports Work from home The day you quit is the best day ever.

Cons

Everything. -They tell you you’ll make a ton of money...you’ll be lucky to make 1/3 of what they tell you during interview process. -Say goodbye to friends and family. Seriously. -You are expected to work 70+ hours a week 7 days a week. If you don’t youll be asked “why aren’t you being a team player”. -Every weekend is the single biggest weekend in the history of Ncsa. Everyone needs to be in office, dialing phones, online putting in extra hours. Who is gonna step up for the team and really show us how it’s done? They guilt trip you and punish you if you don’t work more. Then you get stuck with an empty calendar. -you are expected to pay for leads or else you’ll get the bottom of the barrel. -Families are straight up lied to about the service and the cost. 80%+ has no idea ncsa costs money -Success rates are inflated incredibly bad. If a kid makes a blank profile and never logs in past that 1st day but goes to college, Ncsa counts it. -You 8am morning calls, mandatory company and team meetings in the afternoon, and then work 4pm-midnight. -micromanaged 24/7. -You are supposed to have one day off per week. But then you’re told “most guys end up making a few calls, it’s not actually work cuz they are only in office for a few hours, most don’t punch in for it”. Sounds exactly like a day off. -Ridiculously high turnover rate. That alone should scare people off. -Don’t let them sell you the lies. It stuck me as odd as how much they “sold me the job” during the interview process. -Your direct managers are awful. -Upper management is super nice but they either have no idea how the company is actually run or they are part of the deception.

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NCSA College Recruiting Response
8y
Thank you for taking the time to provide your feedback. Of course, it is very disconcerting to hear you did not have a better experience. I hope that in your three years at NCSA, you did find some fulfillment here, and I wish you the best of luck in your next role. NCSA leadership has always taken workplace culture and team member satisfaction seriously. That’s why we’ve been consistently recognized as one of the best places to work in Illinois. In order to find ways to improve, we have anonymous, third-party feedback mechanisms in place and they tell a very different story than yours. You raised a variety of points – several of which are mistruths, and I am not going to address them all in this response. I do want to clarify a few things about NCSA to others reading this post. While I have no way to know what was said during your interview 3+ years ago, I can assure you that today, Recruiting Specialists interview with multiple people from our HR and Sales departments, and the compensation and schedule information which is shared is based on department averages from the prior year. During interviews, naturally candidates try to convince us that they are a great fit, and we also aim to demonstrate the value of an NCSA career. We are proud of our strong culture and the help and guidance we provide to our clients. We want prospective hires to know how much we care about making this the best place to work for competitive, hard-working, sports-minded individuals. Our serious candidates often receive multiple job offers so our goal, like other companies, is to put our best foot forward and share our strengths as an employer to win over these talented individuals. The average Recruiting Specialist works about 45-50 hours/week and many choose to work a set 40-hour schedule which is supported through a specific compensation structure. Just a quick look at our website will tell you that there is a cost associated with our premium services in addition to the free recruiting education and assessment as well as our free Starter package. NCSA’s Recruiting Specialist and Recruiting Coordinator turnover rates are comparable to that of most sales departments. We have many sales team members who love their jobs and have been with the organization 5-10 years, and some who have been here since 2000, the year our company was founded. I encourage any of our current team members to please come see me or call if they have any concerns. I care deeply about your well-being and the well-being of our customers. If any prospective team members have questions about what it is like to work at NCSA, you are more than welcome to contact me as well. My contact information can be found on our website. (I’d include it here but don’t believe Glassdoor allows it).

Explore other reviews about NCSA College Recruiting

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The people are the secret sauce of NCSA - it's a great team that wants win, innovate, and grow together. Lots of opportunities to provide feedback and connect with leadership.

Cons

The work can be challenging and very demanding.

2.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

- Work from home - Get to talk about sports every day, and getting to learn about new sports - Manager was awesome, but I may have been lucky - I heard bad things about other managers! - There are about 10 teams of Recruiting Coordinators, all performing the same role, and each team being managed differently. Not sure if this is a pro or con

Cons

- Making around 100 calls/day - Leads are technically not cold, but they might as well be - lots of families didn't realize what they were signing up for - Over half of the leads in my funnel every day were recycled, i.e. we have called them in the past and they were not interested. Sometimes leads were recycled upwards of 10 times - Making phone calls from 9:00 am - 6:00 pm local time - often calling families at 7 -8 pm their time - Will likely be flagged if you go more than 20 minutes without making a call unless communicating with your manager

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