Excellent company that lost its way - Recruiting Specialist NCSA College Recruiting Employee Review

First off, thank you for your 8+ years!! I would hope that someone who has been dedicated to NCSA for that long would have given us a better star rating, so I hope you’ll reach out to someone directly if you haven’t already to address some of these concerns directly. I personally would love to talk to you. In your position as a Recruiting Specialist, it is important you provide our families the RIGHT package that fits their recruiting needs in addition to their financial needs. If you find a low-income family, you know we have discounted memberships for them in addition to free memberships for families who qualify for our All in Award. Please make sure you’re offering these options. Also, as you know, it’s our Recruiting Coach’s job to evaluate our clients academically and athletically. Although it happens rarely, if they determine a student-athlete is not qualified to compete at the college level, then we cannot market these student-athletes to college coaches and do offer refunds to those families. NCSA has remained committed to our Recruiting Specialists to keep a consistent compensation plan year over year after previously receiving complaints for changing it too often. We evaluate compensation across departments every year to remain competitive and will do so again for the upcoming year. Finally, I’m not sure what your VP said to you about Glassdoor, but I’m sorry if it felt like a bother or insincere. We do occasionally ask our teammates to write reviews on Glassdoor, as this is a Glassdoor best practice. These reviews are important to job seekers and is a way for our team members to share their anonymous feedback and tell their future teammates what it’s like to work here.