Attitude is a Reflection of Leadership - National Scout NCSA College Recruiting Employee Review

-The "Scouts" are just salesmen so don't buy into the hype of having to "qualify" for a chance to join the network. Early on in my sales career here there were a handful of sales guys who did it the right way and would actually deny unqualified families membership to save the family money and not over saturate the database for college coaches. However, with the growing demand for higher revenues and profit that mentality was abandoned and there was a mad dash to sign up everyone and anyone. As a result the sales goals are too lofty, faulty expectations are passed on to families and the database is full of kids who have little to no chance of playing college sports -Due to the higher demand of sales numbers the work/life balance of the scouting team is non-existent. If you want to even come close to on-target earnings of $100,000 you'd better be prepared to work 7 days a week including the entirety of Saturday and Sunday. "Burn-out" is commonplace here yet there's no sympathy for the sales team as they are threatened with the idea of someone else coming up to take their place. "What have you done for me lately?" seems to be the attitude of sales management no matter how long you've been producing or how much money you've brought in -The overall culture of the company has steadily gotten worse as the company itself has gotten larger. At my time there I noticed a lot of tall talk about being a "team-player" and making sure we were "all in" for the company. However, these values are not demonstrated by even the most senior executives, least of all the CEO. The CEO spends the majority of his time in California which results in a complete disconnect between his vision of the company and the true state of the culture and business. I frequently sat in on high-level sales meetings where I left dumbfounded at how little he knew about the reality of our day-to-day duties, the reality of the sales process itself and what was happening on the front lines -Executives at this company tend to make knee-jerk reactions to the slightest issues instead of drafting a real business plan and executing it. Every few months there are changes to the sales process, comp structure, team structure, messaging, etc. I understand that "the only constant is change" at a growing company but this change must be done with transparency. The lack of transparency at NCSA breeds mistrust and it demotivates people on a daily basis