Work from home benefits overshadow limited growth opportunities - Customer Service Representative (CSR) NTT DATA Employee Review

Flexible work hours New opportunities to work on

The project here are really work intensive

The company is rising the ranks as they are combining all of their internal business teams and processes as well as they are capable of.

You are a number. The family dedication of 'doing whatever it takes to get the job done' is gone, as new management has come in and made everything a calculation. They have slashed every US job they can, and if you're in the EU and your role can be sent to India, you are next. If your individual math doesn't add up for longer than 2 weeks, you'll be on your way out. If you are on vacation, you are also questioned about that math not adding up. Just added a bench process to get everyone infighting for roles they aren't appropriate for and dragging out their personal needs. A select few are exempt, even though the bench process isn't fully working or completely understood. Reporting structures are all in flux and everyone is 3 months into the year without identified goals or team reporting set for the year.