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National Debt Relief

Engaged Employer

Crooks! Run the other way.... - Senior Debt Specialist National Debt Relief Employee Review

1.0
Jan 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Working from home and the milestone parties they throw where they hire famous rappers to perform (yay)

Cons

This is debt relief for people with financial hardship. And the first time an enrolled customer has an insufficient fund or needs to push back a deposit date they take your commission back from you on your next check! You read that right. Most of your commission is taken away from you constantly, even on clients that get through the entire program. Company charges up to 25% in fees to poor people they're saying they're helping and pay the Sales floor like dirt. If you arent happy with the pay management tells you to work more hours. Several agents were caught falsifying applications and because they're top performers they got off with a writeup. Company doesnt care about the employees or the customers. The sales staff dont seem to know their worth. Management does not care they want robots who never miss a word in their sales pitch to cover the company but they are all about making their fee and paying employees the bare minimum for their efforts. They overhired, increasing the sales floor by 500% in a year to ensure nobody makes money except for themselves.

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National Debt Relief Response
2y
We appreciate your feedback and take your concerns seriously. We understand the importance of fair compensation and apologize for any confusion regarding our commission structure. We will take necessary actions to ensure that it is clearer for our team members.

Explore other reviews about National Debt Relief

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

National Debt Relief Company Review I have had a very positive experience working at National Debt Relief. I started in December 2022 as a Certified Debt Specialist and was recently promoted to Team Supervisor, which reflects the company's commitment to recognizing hard work and promoting from within. The experience has allowed me to grow professionally while making a meaningful impact by helping clients improve their financial situations. Career Opportunities, National Debt Relief offers excellent opportunities for career advancement. My own journey from Certified Debt Specialist to Team Supervisor demonstrates that employees who are dedicated, consistently perform well, and embrace leadership opportunities have the potential to grow within the organization. Compensation & Benefits, Compensation is competitive, with additional earning potential in performance-based roles. The benefits package includes health insurance, paid time off, retirement savings options, and other valuable employee benefits that contribute to overall job satisfaction. Culture & Values, The company fosters a collaborative, supportive culture centered on helping clients achieve financial freedom. Teamwork, integrity, and continuous improvement are emphasized, creating an environment where employees feel encouraged to succeed. Diversity & Inclusion, National Debt Relief values diversity and inclusion by creating a workplace where employees from different backgrounds are respected and given opportunities to grow. The inclusive culture contributes to a positive and welcoming work environment. Senior Management, Leadership is approachable and supportive, providing guidance and recognizing employee achievements. Management encourages development and promotes from within, although, like any growing organization, communication can occasionally be improved during periods of change. Work/Life Balance, The company promotes a healthy work-life balance and offers flexibility where business needs allow. While there are busy periods and performance expectations are high, the work is rewarding, and managers are generally supportive of employees' well-being. Overall My experience at National Debt Relief has been both rewarding and fulfilling. The opportunity to advance from Certified Debt Specialist to Team Supervisor has reinforced my confidence in the company's commitment to employee development. I would recommend National Debt Relief to individuals looking for a company that values hard work, provides opportunities for career growth, and is dedicated to making a positive difference in the lives of its clients.

Cons

Performance expectations can be demanding, and workloads may increase during peak business periods.

4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The onboarding and training process is incredible! The Training Officers do an incredible job at clearing explaining your role as well make you understand the importance of what this company does. This is not just another sales job. Truly the way the clients react when you’ve saved them hundreds every month and thousands over time is the most rewarding experience! The commissions and spiffs are nice too!

Cons

I wish the role was simply a better hourly pay instead of relying on commissions. While there is incredible opportunity to make money here it over throws the true nature of the company’s values for compassion and care. Most agents get wrapped up in the sale instead of the human behind the call. And when you have a bad month it hits hard due to the base pay dropping significant the longer you are here.

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