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National Debt Relief

Engaged Employer

RUN!! UNLESS YOU ARE DESPERATE THEN WELCOME TO YOUR NIGHTMARE. - Account Ececutive National Debt Relief Employee Review

1.0
Feb 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home, benefits and coworkers. The best thing about this job is the relationship you build with people in the front line with you.

Cons

Prepare to enter purgatory. POSTIVE REVIEWS ARE ROOKIES THAT JUST CAME OUT OF TRAINING, THEY "ENCOURAGE YOU TO DO THESE REVIEWS" EVERYTHING IS WONDERFUL IN THE BEGINING WHILE TRAINING. THEN YOU ENTER REALITY. Alright no more caps lol here we gooooooooo.If they hire you for AMONE I am sorry I really am. You will get a lead transferred by another company with the client thinking they are getting a loan, but here you are ready to bait and switch them and tell them nope you don't qualify but here is what we do, you have to default on payments, credit will be ruined and you need to pay us monthly installment while your accounts are defaulting, clients mostly respond negatively and you basically hate your job at that moment. Now the other side is different not as bad as the Amone side but keep reading. "Top workplace to work" don't fall for this. They tell us the surveys are anonymous, but then if you don't do the survey, they start to harass you and tell you that is mandatory (How do they know?) The survey starts asking questions that could pinpoint right back to you, so you technically force to lie due to fear of retaliation. They feed all the rookies, make their numbers look real good, but in reality, the rookies are not going to get paid on those deals being put up early on, you have to build your pipe and they are counting for the rookies to make mistakes when setting up first payment dates. The company will still get paid, but you won't earn commission because you won't meet the tier to be commissionable. Once you have your pipeline built you start to get the real leads, the leads that are not so easy, the leads that are being sent by a third party, leads that are bottom of the barrel that hurts your key performance metric and end up getting coached or put under pressure. The only way you can make money if you work from 9am to 9pm 6 days a week. YOU ARE JUST A NUMBER. They continue to hire more and more and more new sales people; leads are being stretched where there are no leads available most of the time. NOW LET'S TOUCH ON MICROMANAGEMENT, it has gotten worst and getting a lot of worst. I honestly can't believe I lasted this long. If you are not from the New York office good luck. Upper management are arrogant. They boast about what they have done within the company when they had maybe 100 employees in sales, now they have over 1,000 employees in sales is a whole different ball game. They give you personal choice holidays but can't take it just anytime only you can't personally choose your own holiday anymore. It will be limited to your birthday or religious holiday. Diversity is mostly one sided to be honest. You will have transfer agents from the Dominican Republic transferring trash leads because they get paid per transfers, while you take on a lead that is just a waste of time. You can barely understand the transfer agent so imagine how the clients feel, they mostly think you in another country than the USA.

Explore other reviews about National Debt Relief

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

National Debt Relief Company Review I have had a very positive experience working at National Debt Relief. I started in December 2022 as a Certified Debt Specialist and was recently promoted to Team Supervisor, which reflects the company's commitment to recognizing hard work and promoting from within. The experience has allowed me to grow professionally while making a meaningful impact by helping clients improve their financial situations. Career Opportunities, National Debt Relief offers excellent opportunities for career advancement. My own journey from Certified Debt Specialist to Team Supervisor demonstrates that employees who are dedicated, consistently perform well, and embrace leadership opportunities have the potential to grow within the organization. Compensation & Benefits, Compensation is competitive, with additional earning potential in performance-based roles. The benefits package includes health insurance, paid time off, retirement savings options, and other valuable employee benefits that contribute to overall job satisfaction. Culture & Values, The company fosters a collaborative, supportive culture centered on helping clients achieve financial freedom. Teamwork, integrity, and continuous improvement are emphasized, creating an environment where employees feel encouraged to succeed. Diversity & Inclusion, National Debt Relief values diversity and inclusion by creating a workplace where employees from different backgrounds are respected and given opportunities to grow. The inclusive culture contributes to a positive and welcoming work environment. Senior Management, Leadership is approachable and supportive, providing guidance and recognizing employee achievements. Management encourages development and promotes from within, although, like any growing organization, communication can occasionally be improved during periods of change. Work/Life Balance, The company promotes a healthy work-life balance and offers flexibility where business needs allow. While there are busy periods and performance expectations are high, the work is rewarding, and managers are generally supportive of employees' well-being. Overall My experience at National Debt Relief has been both rewarding and fulfilling. The opportunity to advance from Certified Debt Specialist to Team Supervisor has reinforced my confidence in the company's commitment to employee development. I would recommend National Debt Relief to individuals looking for a company that values hard work, provides opportunities for career growth, and is dedicated to making a positive difference in the lives of its clients.

Cons

Performance expectations can be demanding, and workloads may increase during peak business periods.

4.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The onboarding and training process is incredible! The Training Officers do an incredible job at clearing explaining your role as well make you understand the importance of what this company does. This is not just another sales job. Truly the way the clients react when you’ve saved them hundreds every month and thousands over time is the most rewarding experience! The commissions and spiffs are nice too!

Cons

I wish the role was simply a better hourly pay instead of relying on commissions. While there is incredible opportunity to make money here it over throws the true nature of the company’s values for compassion and care. Most agents get wrapped up in the sale instead of the human behind the call. And when you have a bad month it hits hard due to the base pay dropping significant the longer you are here.

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