Pros
Salary is the biggest draw here. You don't have to be a top salesman to make 80k or more per year, just a hard working one. The leads are all provided for you and calling in to speak on their own accord, all you have to do is pick up the phone. The position allows you have an above average quality of life and you're going to be hard pressed to make more money elsewhere for simply talking on the phone all day. You have a voice. I genuinely feel that upper management does listen to the more senior agents as well, which is extremely valuable and I hope they never lose that. In a sales environment policies and strategies are always changing and they've made some decisions in the past that have negatively affected the sales floor but they've recognized that, listened to feedback from the senior agents and have shown the ability to find solutions that work for everyone.
Cons
Health Benefits are a big negative. While they do offer HSAs to help atone for the costs all their plans have very high deductibles and not a lot of perks other than just a "standard" health insurance policy. They could do better here. Work/Life Balance. Company doesn't seem to care too much about this, which is a shame. In their defense this doesn't come as a shock they never once claimed that this is a 40 hour a week job, in fact they tell you during the interview process that in order to make the big bucks you will be working 45+ hours a week. However, most people work to live, not live to work. And as someone who is planning on starting a family in the near future it would be nice if there was a way to find a middle ground. Schedule. Changes to the schedule happen extremely often which makes it hard to plan things in your personal life. Sometimes you're scheduled for 40 hours, and sometimes it's mandatory 45. You typically work every 3rd Saturday but that usually changes during the summer to every other Saturday. On those weeks you typically have an "Alt Day" during the middle of the week to take a day off yet this summer they made it mandatory to work 5 hours on those days which was a surprise. I get it from the companies perspective, they pay a lot of money to get the phone to ring so they have to have somebody available to pick it up. It can get a little frustrating in your personal life however and can cause problems when the schedule is always changing. Work from home. Right now they have limited Work from Home capacity. You can work from home in cases of emergency or if it is your scheduled day off and you would like to get extra hours but it would be nice if they could expand on this.