9y
Thank you for your feedback. We certainly agree that we have a team of friendly, outgoing, nice people who work with us! We take great pride in the accomplishments of our agents and the culture that exists in our sales center - client-focused, team-oriented, competitive, and achievement-based.
A robust compensation plan is critical to creating such a culture. The plan must be aligned with the goals of the unit as a whole, encourage great customer care, and create the opportunity for agents to make a good living. The plan you describe does not do that, and as such, it is not the plan that we've had active for 4+ years.
Our variable compensation requires that agents produce 19 policies per week to become eligible for bonus compensation in any given week. It is not per day as you articulated above. Additionally, their are several ancillary bonus opportunities for agents based on writing quality business. While our agents benefit from the efficiency of technology, multiple carriers and multiple product lines, 19 policies per day is not attainable, and not something we ask agents to achieve.
Given the caliber of salespeople we have, transparency around the data, direct feedback from them, and their history of success, we're confident our team knows how they're compensated and understands our expectations of them.