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      National General Insurance

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      National General Insurance reviews

      Run as Fast as you can - Insurance Operations Representative National General Insurance Employee Review

      1.0
      Apr 15, 2017
      Insurance operations representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really not many except the hours of work and some of the people you meet there.

      Cons

      Management does not know what is going on they just talk a good game to the customers/lenders and blame the employees for everything. All errors are employees fault. Really sad because employees only do what they are told to do by management. I really don't know how they even stay in business or keep any lenders. Company is very manipulative, they lie, cheat, and will do anything to try and make themselves look good as if it is not there fault. The Fort Worth office is really bad. Career opportunities are for people who know people, a lot of discrimination and sleeping around goes on there it's just bad.

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      5.0
      Apr 12, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work life balance and management is quite supportive.

      Cons

      Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

      1.0
      Jun 19, 2026
      Pip examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home but it’s a con as the only way to stay alive is to work 11 plus hours.

      Cons

      Poor communication Poor training 10 plus claims per day with a system that is always down. Managers has favorites You do EVERYTHING! It has turnt into a calll center environment as all you do is answer calls that the medical provider line should be answering but no they refuse to train them and hire folks that can read so the PIP reps do it ALL Other departments do not respect PIP reps.

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