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National General Insurance

Is this your company?

Dealing with puppets! - Claims Representative National General Insurance Employee Review

1.0
Jun 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Great coworkers! Good location although paying for parking stinks. Direct manager is flexible on scheduling.

Cons

Management is a bunch of puppets to ownership. No trust to employees that have been doing the job for years. No respect for employees. Workload is horrible and we keep hearing it is going to get fixed but nothing is ever done. We have heard the same thing from management since the new owners and nothing has changed. Another new president that has said the same things we heard from when the last president was new. The owners originally talked about company being a family and that he believed in raises and bonuses but nothing has been delivered. Horrible claims system. Benefits have decreased substancially.

Explore other reviews about National General Insurance

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and management is quite supportive.

Cons

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

1.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Pto Health benefits Work remotely Shift flexibility ( even though you have to bid the whole department for a specific shift or swap) Holiday Pay Pension after 3 years

Cons

Low insulting pay Extremely high call volumes Overwhelming workload with something new added every few weeks. High stress with no real relief Weak management and organizational structure Unattainable metrics and adherence systems Constant changing job requirements and expectations

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