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National General Insurance

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Lousy place to work-promises made and broken - Claims Representative National General Insurance Employee Review

2.0
Jun 20, 2012
Recommend
CEO approval
Business Outlook

Pros

management is decent-a fair amount of autonomy with managing my desk.

Cons

new ownership is absolutely terrible. No raises or bonuses and they recently sent out a communication saying raises and bonuses this year to everyone and then backtracked and said only if you had an outstanding review....nice for the 3 people that got an outstanding review. Workload is high-250-300 pendings in the claims dept-unmanageable. Ownership doesn't trust anyone and management jumps all over the place trying to keep up with all the changing processes ownership puts out there. Really not a nice place to work. Benefits have steadily gone downhill over the past 3 years as well.

Explore other reviews about National General Insurance

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and management is quite supportive.

Cons

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

3.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay was good and benefits were good. Teamwork is definitely a plus. I found most team members to be extremely helpful. There is definitely a system to help you learn if you can find the time.

Cons

The company says it will listen to complaints without repercussions, but I didn't find that to be the case. Too many metrics to meet which causes you to fall behind. No room for advancement if the supervisor doesn't like you or if the team is short members. No consistency from team to team.

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