employer cover photo
employer logo
employer logo

National General Insurance

Is this your company?

Office Claim Representative - Claims National General Insurance Employee Review

2.0
Oct 31, 2017
Recommend
CEO approval
Business Outlook

Pros

Standard Mutual Insurance was a great place to work. Since it was a small company there was the feeling of family with created loyalty to the company.

Cons

When Standard Mutual was purchased by another company and the name changed within the last year and management changed everything became a there was no follow through from the parent company. I have no real problems with Standard Mutual Insurance.

Explore other reviews about National General Insurance

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

None, everything is positive. Great team support

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros as they expect you to work 11 plus hours to stay on top of your work.

Cons

Poor communication Poor training Poor claims system that the reps have to do everything! In 2026 we are setting tasks for state regulated forms to go out. No support Management sets unrealistic metrics so we can’t meet them. Purchased a texting app rather than investing on a proper claims software. We process every bill! We process every denial! Medical provider lines does nothing! Management is out of touch and folks will be leaving!

See reviews by: Helpful|Rating|Date|All