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National General Insurance

Is this your company?

Started as a great place to work and ending as a total disaster, I do not recommend anyone to work there - Claims Representative National General Insurance Employee Review

1.0
Jul 25, 2012
Recommend
CEO approval
Business Outlook

Pros

During the last two years honestly there is not ANY PROS.

Cons

Very poor management, managers are never available for their employees and never have any answer to any questions. Major changes in job roles and responsibilites almost daily without training or assistance. Unrealistic expectations and the workload is so overwhelming the employees cannot possibly get it done without giving excessive unpaid overtime and never even any acknowledgment or even a simple thank you to employees. The more you do the more they give you to do and continue to raise the metrics so it is impossible to excel. No room for growth opportunites for employees. Very poor if any resources to assist the employee with their job function. You are always told what you should or could have done better instead of positive reinforcement. They make an excellent employee feel they are not competent in every way possible, They are also letting go of the employees with all of the experience and knowledge that have stuck by the company through it all in order to receive 23 Million in incentives for bringing jobs to Cleveland Ohio. The worst part of that process is the company lied and kept this secret from the employees until they were questioned about it extensively by current employees. I do not trust the company at all!

Explore other reviews about National General Insurance

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and management is quite supportive.

Cons

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

3.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay was good and benefits were good. Teamwork is definitely a plus. I found most team members to be extremely helpful. There is definitely a system to help you learn if you can find the time.

Cons

The company says it will listen to complaints without repercussions, but I didn't find that to be the case. Too many metrics to meet which causes you to fall behind. No room for advancement if the supervisor doesn't like you or if the team is short members. No consistency from team to team.

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