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National General Insurance

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Would not recommend - Legal Assistant National General Insurance Employee Review

1.0
Mar 3, 2019
Recommend
CEO approval
Business Outlook

Pros

Nice office, friendly co-workers of course we were all new and naive.

Cons

Attorney's would never come to the office. Email was overwhelming, Attorney's would rarely reviewed documents and if reviewed usually at the last min and was a challenge to get an original signature. Basically it was a new office and new staff and we had to figure out what to do and a system that will work with out any manager, attorneys and if it a mistake was made you are held completely responsible. Really surprised how this area is still functioning with 0 care and complete unprofessional and at times embarrassing.

Explore other reviews about National General Insurance

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

None, everything is positive. Great team support

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros as they expect you to work 11 plus hours to stay on top of your work.

Cons

Poor communication Poor training Poor claims system that the reps have to do everything! In 2026 we are setting tasks for state regulated forms to go out. No support Management sets unrealistic metrics so we can’t meet them. Purchased a texting app rather than investing on a proper claims software. We process every bill! We process every denial! Medical provider lines does nothing! Management is out of touch and folks will be leaving!

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