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National General Insurance

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Not a Great Job - Claims Adjuster National General Insurance Employee Review

2.0
Aug 6, 2019
Recommend
CEO approval
Business Outlook

Pros

There is a lot of PTO, start with 18 days plus 11 holiday days. Pay is good.

Cons

This is sub prime insurance. You will deal with angry and confused people everyday. You will be expected to meet metrics that get harder each year and unless you are assigned one of their preferred states it will be almost impossible to meet them which would mean you wouldn't qualify for raises or promotions.

Explore other reviews about National General Insurance

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and management is quite supportive.

Cons

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

1.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home but it’s a con as the only way to stay alive is to work 11 plus hours.

Cons

Poor communication Poor training 10 plus claims per day with a system that is always down. Managers has favorites You do EVERYTHING! It has turnt into a calll center environment as all you do is answer calls that the medical provider line should be answering but no they refuse to train them and hire folks that can read so the PIP reps do it ALL Other departments do not respect PIP reps.

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