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National General Insurance

Is this your company?

Same old, Same old - Claims National General Insurance Employee Review

1.0
Jul 31, 2013
Recommend
CEO approval
Business Outlook

Pros

great, dedicated employees, somewhat good benefits, nothing much else to say

Cons

where to start. new name with new culture?...it appears it's the same excessive workload with unrealistic goals, just a new name. so many new processes, even the most seasoned adjuster cannot keep up. the changes occur weekly, is upper management sitting around making these changes without thinking it through, seems to be. what took 1 step is now 3 or 4, talk about redundancy with no real results, except to make the front line employee miserable. There is no work/life balance. it's either get consumed by this company's culture and burn out or fizzle because you can't keep up. if you have any type of work ethic, you will be working over-time on a continuous, daily basis. Emails about the vacation convergence and how they are trying to work on it, well, if it's not vacation, your coming up on the holidays...it doesn't end and to think so, is living in wonderland. I'm not afraid of hard work and I realize the entire corporate world has changed but this feels like a third world sweat shop.

Explore other reviews about National General Insurance

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and management is quite supportive.

Cons

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

1.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home but it’s a con as the only way to stay alive is to work 11 plus hours.

Cons

Poor communication Poor training 10 plus claims per day with a system that is always down. Managers has favorites You do EVERYTHING! It has turnt into a calll center environment as all you do is answer calls that the medical provider line should be answering but no they refuse to train them and hire folks that can read so the PIP reps do it ALL Other departments do not respect PIP reps.

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