Pros
Pay is good Ability to work from home
Cons
The NY based management has no respect for the employees. They feel that you should be 24/7 NGIC . There is no respect for work/life balance. The area is horribly understaffed and continue to get upper management to give them more territories to cover with no additional hires. They require salaried employees to work overtime with no compensation. They "ask" people to work on weekends and when they can't they just assign them work that would have been assigned on the weekends. They have managers that have multiple HR complaints against them and HR does nothing about it.. Specifically, HR told employee until an attorney is involved they won't do anything regarding the daily harassment and public embarrassment to employee. They have no respect for CUSTOMER SERVICE.. its only about their metrics.. The NY based management promotes people to supervisory rolls with little to no experience. If your a "YES MAN" you get made a supervisor.. The NY based management also specifically targets employees who speak out or who don't tow the line. The Northeast is run like its own fiefdom. The Northeast employees are required to meet a higher standard then company requirements. Other departments (audit unit) question why things are done as they are not within company guidelines.