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National General Insurance

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Don't Let The Smooth Taste and Fresh Look Fool You! - Anonymous employee National General Insurance Employee Review

1.0
Oct 5, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Location and they received tax incentives to bring business to the area. Its's Insurance and Insurance is big business. Formally GMAC and for years had a strong reputation, that helped to build company.

Cons

Ownership wants profit at any cost. Everyone is just a number. Some of the individuals in middle management know how a real business should be operated but fail to do so in fear of their jobs. The President of this organization is shallow at best and doesn't have a clue to the nuts and bolts of making this organization work. Walks around the company at both locations like a peacock, while the owners ( is a family run business now) do the same thing invoking a " plantation mentality". The lack of trust and respect for the workers and employees is disheartening but the reality is people need jobs. Once a company to build a career now a company to get a paycheck for the time! Don't let the Smooth taste or the Fresh Look fool you. There are a lot of immediate and future changes that must be made internally if this company is to regain any credibility.

Explore other reviews about National General Insurance

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and management is quite supportive.

Cons

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

1.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home but it’s a con as the only way to stay alive is to work 11 plus hours.

Cons

Poor communication Poor training 10 plus claims per day with a system that is always down. Managers has favorites You do EVERYTHING! It has turnt into a calll center environment as all you do is answer calls that the medical provider line should be answering but no they refuse to train them and hire folks that can read so the PIP reps do it ALL Other departments do not respect PIP reps.

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