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National General Insurance

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Great Pay, Poor Culture - Senior Sales Associate National General Insurance Employee Review

2.0
Feb 23, 2021
Recommend
CEO approval
Business Outlook

Pros

The earning potential is real at National General. My first year I made over 70k and my last two years I was pushing for 90k.

Cons

While the money was good, the culture and management team were poor. This branch might not represent the company as a whole, but I experienced some things that I never want to experience again as a working professional. The first issue was ethics. I found out early that the management team was a tight knit group that was mainly comprised of family and long term friends. In order to work your way up, you need to be liked by the high school inner circle. Drug use was also known. I had members on my team who were open about their drug use and team leaders who were on "uppers" themselves. I didn't care because it didn't affect my performance, but still... Now finally about the position itself (this will translate across all agencies). As an entry level sales job, this position is great for anyone looking to get their feet wet in sales. However, for seasoned vets with experience, pass on this opportunity. I was with the company for almost three years, and after my initial training (which was a month), I really didn't learn anything. Towards the end of my time with National General I was there only for a paycheck. The company does a very poor job with continued education and will not develop you once you get out the gate. They've actually made progressional steps to restrict your talents by implementing AI that corrects your sales process, amongst other things. Boredom is also a real issue that will lead to you burning out. It's the same thing over and over again. That's why after two and a half years, and over a million dollars in sold premium, this company gets a two star rating from me.

Explore other reviews about National General Insurance

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home but it’s a con. Long working hours which leads to burnout. Projects are given to us which they know can’t be completed in our 8 hour day.

Cons

Long working hours no overtime. Heavy workload The system is driven by the reps so we do everything! Other departments aren’t held to a high standard so everything falls on frontline PIP reps. Metric driven environment so you are treated like a number. Management does not want to improve the system and processes because it benefits their reports. 2026 and we are creating tasks for required forms to be issued! No billing department! You do it all Every piece of mail received is assigned to the PIP rep. Medical provider line does not for us so we sit and answer calls all day because they refuse to train them to read basic info on a claim “open” “closed” “ime issued” Poor communication all around Poor training New reps are already drained because there is no proper training in place and managers push the trainees on the senior reps who are already dealing with heavy workloads. 3 stars aren’t a true reflection of this company.

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