Pros
Great. Promoted after training. Good benefits. 8-5 Mon-Friday. Paid OT. Pretty good hourly rate for a first after college job.
Cons
Not much job change. Overloaded with work that you cannot possibly complete. Judged on metrics that are not dependent on your actions but rather than results that are ever increasing metric goals. If you stay you will get promoted but they want to keep you in the claims department as that is where they need people. Rarely, will they move someone out of the claims department into another department. So you will likely be stuck in claims for the rest of your time no matter what is said in the interview. The people (clients) you deal with are not great and not very intellectually stimulating. If you have passable intelligence, you will feel like you are talking to a child after a while. Insurance is rough but you can do it and eventually you will get used to it.