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National General Insurance

Is this your company?

Just a number.. - Claims Adjuster National General Insurance Employee Review

2.0
Jul 15, 2014
Recommend
CEO approval
Business Outlook

Pros

The pay is great and the benefits are really good as well. At the location on 5th street there was a cafeteria plus you were in the heart of downtown Winston Salem so if you didn't want to eat at the cafeteria you had a lot of great options. There was a parking deck downtown as well so your car was out of the elements. They have since moved to a new location off University Parkway but I left before the move. The people there were amazing. I formed awesome friendships while I was employed there.

Cons

You're just a number. They push the metrics and the work load in unmanageable. My supervisor was not very personable and when I had issues going on I didn't feel like I could express them to him.

Explore other reviews about National General Insurance

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and management is quite supportive.

Cons

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

1.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home but it’s a con as the only way to stay alive is to work 11 plus hours.

Cons

Poor communication Poor training 10 plus claims per day with a system that is always down. Managers has favorites You do EVERYTHING! It has turnt into a calll center environment as all you do is answer calls that the medical provider line should be answering but no they refuse to train them and hire folks that can read so the PIP reps do it ALL Other departments do not respect PIP reps.

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