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National General Insurance

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Claims Represenative - Claims Representative National General Insurance Employee Review

1.0
Sep 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Great pay if you can stay!

Cons

Truthfully, this place is TOXIC ! Working downtown has it benefits….but not here. Management fires people on a weekly basis. Just this month a manager and claims rep in Fla who report to the Cleveland Office were let go after many years of service. Along with them, a 4 year employee are shown the door with no warning whatsoever. I guess the question is, are these people really that horrible at their jobs that you need to fire them? Why hire them in the first place! Shouldn’t management do a better job in screening these people! Fact is, it isn’t the people, it is the management. So much nepotism it is crazy! If you read the reviews , all the negativity is in the Cleveland office. The pay may be great, but if you are thinking of working at the Cleveland office, do yourself a favor. Don’t ‘do it!

Explore other reviews about National General Insurance

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and management is quite supportive.

Cons

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

1.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home but it’s a con as the only way to stay alive is to work 11 plus hours.

Cons

Poor communication Poor training 10 plus claims per day with a system that is always down. Managers has favorites You do EVERYTHING! It has turnt into a calll center environment as all you do is answer calls that the medical provider line should be answering but no they refuse to train them and hire folks that can read so the PIP reps do it ALL Other departments do not respect PIP reps.

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