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National General Insurance

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**RED ALERT WARNING... STAY AWAY** - Claims Adjuster National General Insurance Employee Review

1.0
Sep 13, 2014
Recommend
CEO approval
Business Outlook

Pros

My coworkers were nice people stuck in a bad situation..

Cons

Company puts no emphasis on employee retention. They fire employees on a weekly or bi weekly basis. Leads to big morale problems. Your manager does not have your back. If there is a sign of trouble you are on a PIP and then out the door. I saw this happen to numerous adjusters who were good employees but their numbers went south due to understaffing, unmanageable volume, inefficient processes and systems. No body stays here long and it seems like that is by design. Also, most people don't get raises or qualify for bonuses. (You can bet that the managers and executives get raises and bonuses). You are lured in with a decent salary but they take it back by not giving out raises and bonuses to most adjusters. Overall I would say the work environment was toxic and adjusters were constantly in fear for their jobs. This lead to a dismal work experience there. STAY AWAY

Explore other reviews about National General Insurance

5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and management is quite supportive.

Cons

Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

3.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay was good and benefits were good. Teamwork is definitely a plus. I found most team members to be extremely helpful. There is definitely a system to help you learn if you can find the time.

Cons

The company says it will listen to complaints without repercussions, but I didn't find that to be the case. Too many metrics to meet which causes you to fall behind. No room for advancement if the supervisor doesn't like you or if the team is short members. No consistency from team to team.

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