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National General Insurance

Is this your company?

BEST COMPANY I've ever worked for, but I hated the work. - Medicare Benefit Advisor National General Insurance Employee Review

5.0
Sep 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Incentives during AEP were superb including paid lunches, gifts, and gift cards. Management was also very flexible with allowing me to work from home during the pandemic.

Cons

Cold calling. Although our leads were considered legitimate leads, they were outsourced and purchased from another company. Being as though the clients that we were reaching out to did not contact us directly for assistance, we were still cold calling, which resulted in angry clients. That meant being yelled at cursed at, and hung up on. Not very enjoyable.

Explore other reviews about National General Insurance

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

None, everything is positive. Great team support

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros as they expect you to work 11 plus hours to stay on top of your work.

Cons

Poor communication Poor training Poor claims system that the reps have to do everything! In 2026 we are setting tasks for state regulated forms to go out. No support Management sets unrealistic metrics so we can’t meet them. Purchased a texting app rather than investing on a proper claims software. We process every bill! We process every denial! Medical provider lines does nothing! Management is out of touch and folks will be leaving!

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