Pros
A great work environment, if you ignore the petty workplace drama. The people who complain about the workload and unattainable metrics are the ones who spend three hours a day on breaks, or gossiping and complaining with coworkers. Most people start in claims as "entry level," and can build a career with minimal experience or education but let's admit it- claims work isn't for everyone. If you can't manage your time efficiently, and prioritize your workload, you won't make it anywhere. Pros- -a fairly laid-back office, nobody is uptight or stuffy. -management is easy to communicate with, a truly open-door staff -if you are effective at your job, you have a ton of autonomy -good starting pay and benefits -lots of opportunity to change departments, and lots of promotion from within -upper management acknowledges workplace issues, and at least pay lip service to making changes
Cons
The technology is outdated and makes work more difficult. Changes and updates have not made a significant difference. Processes and claims handling guidelines are changing constantly