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National General Insurance

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Claims review - Anonymous employee National General Insurance Employee Review

3.0
Aug 2, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are okay Purchased company I work for and added a lot of extra work/ took away lots of perks of working there with no added benefit

Cons

Changes lots of things Takes away lots of employee perks and says that it will be a good addition

Explore other reviews about National General Insurance

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

None, everything is positive. Great team support

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros as they expect you to work 11 plus hours to stay on top of your work.

Cons

Poor communication Poor training Poor claims system that the reps have to do everything! In 2026 we are setting tasks for state regulated forms to go out. No support Management sets unrealistic metrics so we can’t meet them. Purchased a texting app rather than investing on a proper claims software. We process every bill! We process every denial! Medical provider lines does nothing! Management is out of touch and folks will be leaving!

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