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      National General Insurance

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      LOTS of VERY ANGRY callers! - Claims Intake Specialist National General Insurance Employee Review

      1.0
      Nov 28, 2022
      Claims intake specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a Work-from-home opportunity and equipment were provided.

      Cons

      SO MANY ANGRY CALLERS! When the resource library was "updated" it became nearly impossible to use Adjusters for claims did not care about their assigned cases Any missed day DOES NOT FALL OFF FROM YOUR RECORD. IT WILL LITERALLY STAY ON THERE FOR AN ENTIRE YEAR! They do NOT live up to their supposed company values

      Explore other reviews about National General Insurance

      5.0
      Jul 8, 2026
      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      None, everything is positive. Great team support

      1.0
      Jul 8, 2026
      Pip examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no pros as they expect you to work 11 plus hours to stay on top of your work.

      Cons

      Poor communication Poor training Poor claims system that the reps have to do everything! In 2026 we are setting tasks for state regulated forms to go out. No support Management sets unrealistic metrics so we can’t meet them. Purchased a texting app rather than investing on a proper claims software. We process every bill! We process every denial! Medical provider lines does nothing! Management is out of touch and folks will be leaving!

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      National General Insurance reviewsNational General Insurance Claims Intake Specialist reviewsNational General Insurance review