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National General Insurance

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Apply as a last resort - Total Loss Adjuster National General Insurance Employee Review

1.0
Jan 9, 2023
Recommend
CEO approval
Business Outlook

Pros

It’s a job that pays.

Cons

The claims phone rings like a call center. They are extremely understaffed so expect very high volume. If you are interviewing for a position, ask for top dollar salary because you will be doing a lot of work. The company seems as if they are a startup but they have been around for years.

Explore other reviews about National General Insurance

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

None, everything is positive. Great team support

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros as they expect you to work 11 plus hours to stay on top of your work.

Cons

Poor communication Poor training Poor claims system that the reps have to do everything! In 2026 we are setting tasks for state regulated forms to go out. No support Management sets unrealistic metrics so we can’t meet them. Purchased a texting app rather than investing on a proper claims software. We process every bill! We process every denial! Medical provider lines does nothing! Management is out of touch and folks will be leaving!

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