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      National General Insurance

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      The NatGen Way or the highway: Metrics matter most - Sr. Field Claims Resolution Specialist National General Insurance Employee Review

      2.0
      May 8, 2024
      Sr. field claims resolution specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      • Helpful network of co-worker adjusters and knowledgeable l MDS tech support

      Cons

      • Claims handling database does not meet expectations. The trainer said this system was built by someone who doesn’t do our job. • Remote laptop training and a few ride-along days do not meet new hire proficiency expectations. • Management low-key shames individual performance metrics on team emails.

      Explore other reviews about National General Insurance

      5.0
      Apr 12, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work life balance and management is quite supportive.

      Cons

      Migration to new system had some issues. Like not being able to access what I needed for work took close to 2 months. Still got paid though

      3.0
      Jun 29, 2026
      Material damage claims representative iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Benefits - Management - work environment - flexibility - upward mobility

      Cons

      Metrics can be very difficult to achieve and there is not much grace. Promotions and raises will be effected by your metrics. Low starting salary.

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      National General Insurance reviewsNational General Insurance Sr. Field Claims Resolution Specialist reviewsNational General Insurance review