This company is a disaster, but the IS/IT dept is just plain terrible - Senior Analyst National Grid Employee Review

1.0
Jul 29, 2016
Recommend
CEO approval
Business Outlook

Pros

I cant speak for the rest of the business, but Information Services Managers/Directors are never around, they are always traveling to the UK, Waltham or they work from home- everyone can do whatever they please here. Work from home option is available to everyone and this is what keeps most people in their places here. You can steal as much time as you want, no one will know ! its very easy to install "don't sleep" software on your computer , nothing is traced, and its also quite simple to run another business from your desk or from your home at National Grid,no one pays attention. Pay is pretty high for doing close to nothing all day.

Cons

IS managers have no idea what they are doing,all of them are old timers who are basically wasting away and dragging this business w them. Most of the IS business is outsourced or contracted out to different vendors, and these are the people who are running this company. These "managers" waste so much consumer money on traveling back and forth to the UK for "meetings" but nothing is ever accomplished. Their technology is from 1990 software is running windows Xp. Their infrastructure is so old,unsafe, and easily hacked.Their offices are disgusting, and there is zero employee morale.

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1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

At NGED the few pros are lessened by the day as the cons are increasing. The idea of a career has gone and now most are resigned to just having a job.

Cons

Aside from the reality being very different from what the leadership team sell IE they don't care about people or net zero, it's all spin and marketing. Now at NGED we are in a situation where staff you have known for many years simply disappear from duty and no one seems to know why, a couple of weeks later they have left the business with an NDA. It's happening all over the business. There seems to be a drive to remove any leaders who have industry technical knowledge and replace them with people from outside the industry who knows little to nothing about electricity. Despite safe to say being an important value, speaking out against this usually results in an NDA. It's toxic positivity where playing along seems to be more important than the role you fulfil.

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