Pros
Not much anymore. It used to be a great company to work for until they moved their headquarters to Waltham. I worked for 25 years and it was great, the last two years before I quit were horrible. Good pay if you've worked there a long time
Cons
Treated like you are a child by supervisors. Ridiculous codes to enter to account for every second that you have to be away from your desk which is highly discouraged anyways. Forget about talking to your fellow employees, if you have a conversation for more than 1 minute even if its about work, the supervisor is right there to ask if there is a problem. Everything you do is monitored which doesn't lead to good moral. Very little positive feedback, all you get is complaints about how much more you should be doing even though you are now doing the work three people used to do since half your department has either taken other jobs or quit. The pay is terrible for a new hire. During the last two years of my career I felt like I worked in a sweatshop.