4.0
Jan 5, 2016
Former employee, more than 1 year
Lynnwood, WA
Recommend
CEO approval
Business Outlook
Pros
Fun people, positive atmosphere. HR efforts are improving. Caring middle-managers and dedicated people. Will spend the money on product development and sales.
Cons
Lack of complete dedication to marketing at the base level. Most of it is spent with managers traveling to the EMEA Market for trade shows and on Customer Appreciation events. Lack of any real dedicated or cogent strategy for enterprise accounts. While customer satisfaction is high and renewal rate is stellar they need to bolster their professional services and customer success efforts.