Great company, with some growing pains - Anonymous employee Netflix Employee Review

4.0
Oct 29, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When they say that Netflix chooses stunning colleagues, they are not kidding: I am constantly impressed with the smart, thoughtful people I work with on a daily basis. I love the company's focus on Inclusion & Diversity (and, I honestly notice it often, by looking around the room and seeing faces like mine in every meeting), and I am continually impressed at how the company adheres to these principles. The transparency is usually great, and it's fun to be a part of an exciting, growing company. The salary is exceptional, and the benefits are also excellent (note: hourly employees get slightly less in terms of benefits, but it's still great). There's a lot of freedom here to set your schedule and work around personal commitments if you need to (e.g. my kid has a doctor's appointment, I will be WFH, etc.), as well as to make decisions that benefit the company, your team, etc. The culture deck is intimidating when you first read it, but I have found that it's pretty right on - there are some things that I think are not adhered to quite as often as it says, but overall, it's on point.

Cons

Work life balance is a thing, but I do think a lot of it is how well you defend your boundaries - I work a couple of hours of OT a week, and I am generally "on call" in the sense that I will check my email after hours, but I am not expected to work at off hours - in fact, my manager specifically tells me to wait until I am back at work to complete things. I do think upper management works very long hours, and that can lead to burn-out. The flip side of this is that there is a lot of flexibility to take vacation/personal time, and people trust you if you need to take some time for doctor's appointments, stuff for your kids, WFH, etc. The firing culture doesn't seem to touch ICs as much as it does management. It is scary sometimes to see those messages come through, but the leaders do try to set context and make themselves available for comments, questions, concerns, etc. I do think the whole concept of good ideas coming from anywhere is true to some extent, but it definitely depends on the team and the leader to whom you are pitching things. You have to be smart about choosing the right time/people. The onboarding/training needs a lot of work. Not having a solid training for new hires was stressful and alienating. I spent the first few months wondering if I had made the right choice by coming here, but I am a year in, and feeling much more comfortable. They say it takes about 3 months to feel like you are not drowning, and 6 months to feel like you understand everything - that feels pretty accurate to me.

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Pros

Career growth is excellent. Great benefits

Cons

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3.0
Sep 20, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Paycheck - So many good people - Such a great service - Hope

Cons

I have been working for a year at Netflix. I've seen what was supposed to be very mature people, sharing absolutely almost no contact that anyone would qualify as "human". Sure, that sounds hyperbolic, let me develop (and maybe cherry-pick a little). Have you heard about our culture? The one about giving candid feedback? - I have seen people complaining of behavior they literally demonstrated themselves in the following days. But I have also seen these feedbacks resulting in tears both in the eyes of HR persons or fellow engineers. How human does that sound? Have you heard about our culture? The one about not tolerating brilliant jerks? I have nonetheless seen angriness and frustration, expressed in private, public and meeting. People rejecting new ideas by default, like, any ideas they wouldn't have worked themselves on for days wouldn't count. Even if those ideas are from the best examples in the industry or academics. How many publications/contributions have you seen from Netflix to computer science in general? How does it compare against any other company of that size in the Bay Area? Can you imagine either the real insecurity (x)or the lack of innovation that could lead to this situation? Except for a few managers, directors or VPs feeling free enough to behave at work in the same way than how they live, almost every engineer I have been interacting with, have shared as little as possible about their private life. The rare exceptions of interpersonal exchange ends up around some sort of competitive behavior: Who is the most geeky, sportive, owns the fastest car/biggest house/visited the strangest place. I've heard workaholic people complaining about ambitious peers who were over-managing, over-working to get even more work to do after. I feel like we're past workaholism at this point. Maybe there are a lot of shy people! Maybe there is a culture of fear, not only of being fired, but also a fear of interacting with people going to be fired. Maybe it's all in my head, maybe people giving 5 stars to their experience here don't care the human aspect of a company. And maybe they're right. What about your crush, your fears, your desires for the future, your appetite for life? I've been blessed to work in enough large companies to know that the behavior that I'm seeing in Netflix is not a healthy one. I've also been lucky enough to work in other industries more socializing than tech and I can tell that Netflix has a lot to do on that side, and off-sites or team meeting won't solve that problem. I am afraid about the tragic, but inevitable consequences of the ways people operate in this company: I guess that the day the worst will happen, it will be addressed in an impersonal memo by Reed; followed-up by 1 or 2 reminders during offsites. Possibly commented by HR in a Q&A document. And move on. This company seems as reactive in its management of people as it is proactive in its business operations. I still work at Netflix though, not only for the paycheck, but because I hope. I hope it will change. The needed change can't happen from a candid feedback, a Q&A, or only from inside. Change has to come from everyone, including people who take time to read comments like this one. Netflix has so many good people and offers such a great service. As a curious Netflix employee reading this review: think about your past, isn't there a big human thing that you would love to feel again in your current company that you've felt in the past? As a candidate: think about what would be a good question to ask to that HR partner once your package is almost here to be offered to you, think about that comment you make at the end of an interview when you're being asked by an engineer: "Do you have any question for me?" What Netflix needs is an inception, something that anyone and everyone would think about after leaving the call or the room they were sharing with you. Ask yourself, and then the others, the question you should ask if you think you want to spend a good amount of your life and energy in the place you're applying for. - Will I learn and contribute to the knowledge of other's? Even outside the company? - Will I see emotional responses from my peers? Will that be for other reasons than being fired or bluntly criticized? - Will I find a friendly environment that will nurture my appetite for life? - What is the amount of emotional interaction (celebrating, sharing, playing) to expect from a company whose service is the best to "entertain"? - Do androids dream of electric sheep?

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