Low pay, dangle pay raises indefdinetely - Sales Associate New Balance Employee Review

1.0
Oct 30, 2025
Recommend
CEO approval
Business Outlook

Pros

some coworkers are cool to work with.

Cons

Low pay. They claim to give raises after a 90 day period but that never happens. Super high turnaround for their employees because most people only stay until they realize they aren’t going to give the 90 day raise discussed in interviews. Offer incentive pay but will not pay you. This store is understaffed and overworked. Most days you don’t get any breaks.

Explore other reviews about New Balance

5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee discounts, friendly staff, and great management.

Cons

Salesy tactics and very slow during winter season.

5.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

New Balance has genuinely been the most positive workplace experience I've had in my career. The culture is supportive, inclusive, and full of great people. People are kind, curious, collaborative, and truly invested in helping others succeed. There is no sense of hierarchy for hierarchy's sake. Leadership is approachable, down-to-earth, always happy to listen, and continuously expresses gratitude for everyone's contributions. I feel valued everyday, both for my contributions and in the way the teams collaborate. Work-life balance is also a real strength. Being privately-held and family-owned, there is a real emphasis on employees being people outside of work. Expectations are clear and boundaries are respected, which makes it easy to bring your best self to work without feeling burnt out. It's rare to find a place where you feel this appreciated and excited about the work. And because of this, I feel motivated to do my best for the company, especially when the product is something I'm super proud to work on.

Cons

NB is not where you can expect to be promoted year over year. However, this ultimately leads to more job security, consistent large bonus pay-outs, and a more stable environment.

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