Question 1

Is New Balance a good company to work for?

Accepted Answer

New Balance has an overall rating of 4.0 out of 5, based on over 1,484 reviews left anonymously by employees. This rating has been stable over the past 12 months. 73% of employees would recommend working at New Balance to a friend and 63% have a positive outlook for the business. The best reviews about New Balance have been left by employees working as Retail Sales Associate, Team Lead and Sales Associate.

Question 2

Does New Balance pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, New Balance employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at New Balance. This rating has been stable over the past 12 months.

Question 3

How satisfied are employees working at New Balance?

Accepted Answer

73% of New Balance employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated New Balance 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.4 for career opportunities.

Question 4

What are the top reviewed jobs at New Balance?

Accepted Answer

Sales Associate (213), Retail Sales Associate (88), Team Lead (26), Store Manager (20), Manager (19), Sales Representative (19), Vendedor (19), Assistant Manager (17), Sales Assistant (16), Sales (14), Intern (12), Part Time Sales Associate (12), Retail Sales Assistant (12), Software Engineer (11), Fit Specialist (10)

Question 5

What are the pros of working at New Balance according to real employee reviews?

Accepted Answer

"the benefits are great and the money." ((in 116 reviews)); "Great people to work with and easy to get along with" ((in 88 reviews)); "Work life balance is good" ((in 57 reviews)); "great staff and good accommodations" ((in 28 reviews)); "Flexible hours and pay." ((in 26 reviews))

Question 6

What are the cons of working at New Balance according to real employee reviews?

Accepted Answer

"Poor management that does not understand the value in their people" ((in 64 reviews)); "Pay is low and hours not guaranteed." ((in 56 reviews)); "If you have a bad manager or team lead it can be a miserable experience" ((in 25 reviews)); "Don’t listen to ideas of employees, upper management only does what they want to do." ((in 19 reviews)); "Senior leadership (not all) is not strong and unable to make the company competitive." ((in 19 reviews))

Question 7

What are employees saying about New Balance layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about New Balance layoffs and their outlook for job security at New Balance in 2026.

Question 8

What are the top reviewed New Balance locations?

Accepted Answer

Boston, Lawrence, Brighton, Saint Louis, New York, Orlando, Skowhegan, Houston, Sunrise, Norridgewock, Charlotte, San Antonio, Atlanta, Sunset Hills, Elizabeth, Fort Worth, Aurora, Kissimmee, North Charleston, Woodstock, Mount Laurel, Chicago, Leesburg, Branson, Earth City, Fenton, Raleigh, San Marcos, Los Angeles, Ontario

New Balance

New Balance reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great discount but poor management practices

Great discounts and friendly staff, but salesy tactics

Pay is good, but customers can be challenging

Jobs at New Balance

New Balance reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

New Balance reviews FAQs

Jobs at New Balance