Great Company - Terrible Upper Management - National Accounts New Balance Employee Review

2.0
Mar 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits packages and compensation are great. The company does truly care about their core values.

Cons

I spent a year with NB in the corporate office in Brighton, MA. During that time I saw multiple people receive promotions due to favoritism as opposed to hard work. I also saw some very hard working people get demoted because they weren't part of the boys club. It's a shame.

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5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employee discounts, friendly staff, and great management.

Cons

Salesy tactics and very slow during winter season.

5.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

New Balance has genuinely been the most positive workplace experience I've had in my career. The culture is supportive, inclusive, and full of great people. People are kind, curious, collaborative, and truly invested in helping others succeed. There is no sense of hierarchy for hierarchy's sake. Leadership is approachable, down-to-earth, always happy to listen, and continuously expresses gratitude for everyone's contributions. I feel valued everyday, both for my contributions and in the way the teams collaborate. Work-life balance is also a real strength. Being privately-held and family-owned, there is a real emphasis on employees being people outside of work. Expectations are clear and boundaries are respected, which makes it easy to bring your best self to work without feeling burnt out. It's rare to find a place where you feel this appreciated and excited about the work. And because of this, I feel motivated to do my best for the company, especially when the product is something I'm super proud to work on.

Cons

NB is not where you can expect to be promoted year over year. However, this ultimately leads to more job security, consistent large bonus pay-outs, and a more stable environment.

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