A good place to work - Retail Sales Associate, Part Time New Balance Employee Review

4.0
May 12, 2021
Recommend
CEO approval
Business Outlook

Pros

The outlet is a tight knit community that is willing to be flexible with scheduling as best as they can. They shared compassion and courtesy when a parent was fatally sick and later passed. Team Leads and Associates are easy to get along with. Great discounts on shoes and apparel.

Cons

Short staffed means overworking some of the employees. We have only two full part-timers for associates and that can mean full days open-to-close five days a week for over a month. Makes it hard to have a good work-life balance. Also have had uncomfortable moments overhearing politics on the job. If I wanted to hear about people having kids just to get on wellfare, I'd turn on Fox News or read comments on Facebook. But that's an issue for any job you go to, there's bound to be politics at some point.

Explore other reviews about New Balance

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, supportive team and management

Cons

Disorganized when it comes to dealing with the back of house with stacked up boxes of shipment.

5.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

New Balance has genuinely been the most positive workplace experience I've had in my career. The culture is supportive, inclusive, and full of great people. People are kind, curious, collaborative, and truly invested in helping others succeed. There is no sense of hierarchy for hierarchy's sake. Leadership is approachable, down-to-earth, always happy to listen, and continuously expresses gratitude for everyone's contributions. I feel valued everyday, both for my contributions and in the way the teams collaborate. Work-life balance is also a real strength. Being privately-held and family-owned, there is a real emphasis on employees being people outside of work. Expectations are clear and boundaries are respected, which makes it easy to bring your best self to work without feeling burnt out. It's rare to find a place where you feel this appreciated and excited about the work. And because of this, I feel motivated to do my best for the company, especially when the product is something I'm super proud to work on.

Cons

NB is not where you can expect to be promoted year over year. However, this ultimately leads to more job security, consistent large bonus pay-outs, and a more stable environment.

See reviews by: Helpful|Rating|Date|All