Great Work/Life balance but not career pathing - PC Tech Support Specialist New Balance Employee Review

3.0
May 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance and benefits; especially, if management cares more about project deadlines than just wanting you to clock in 40 hours and you're given the liberty to tone down towards the end of a work week.

Cons

I've been with the company for five years plus two years contracted with them, I've held the same title for those five years and took on new duties and responsibilities that does not reflect it; although, they recently gave me a nice a pay raise I believe in part because its an employee market with the recent great resignation and holding onto talent with institutional knowledge. I demonstrated I earned a new title and tried working with my previous manager, HR business partner and both left the company a few months later...

Explore other reviews about New Balance

5.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, great team - can’t complain

Cons

There wasn’t any that I can think of

5.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

New Balance has genuinely been the most positive workplace experience I've had in my career. The culture is supportive, inclusive, and full of great people. People are kind, curious, collaborative, and truly invested in helping others succeed. There is no sense of hierarchy for hierarchy's sake. Leadership is approachable, down-to-earth, always happy to listen, and continuously expresses gratitude for everyone's contributions. I feel valued everyday, both for my contributions and in the way the teams collaborate. Work-life balance is also a real strength. Being privately-held and family-owned, there is a real emphasis on employees being people outside of work. Expectations are clear and boundaries are respected, which makes it easy to bring your best self to work without feeling burnt out. It's rare to find a place where you feel this appreciated and excited about the work. And because of this, I feel motivated to do my best for the company, especially when the product is something I'm super proud to work on.

Cons

NB is not where you can expect to be promoted year over year. However, this ultimately leads to more job security, consistent large bonus pay-outs, and a more stable environment.

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