Great company, best job i've ever had! - Retail Store Manager New Balance Employee Review

4.0
Aug 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Been with NB for a little over 5 years. Starting off as an RSA, and worked my way up to Retail Store Manager. Learned a lot on my own, and asked for more which helped me grow. Benefits are incredible, and upper management does a fairly great job pushing you growth forward

Cons

Company is privately owned, SR Director and VP are very old school, and sometimes lack on making our company better. Example: all 5 years I worked there, we had to wear dark blue jean to work (its an athletic company). Dress code finally changed when upper management realized that stores were really following the dress code and were making sales. Hard to move up from a FT Team Leader to SM. A lot of stores do not hit the cap set to have an ASM position in store. Very hard to move up without taking on added work and asking a lot of questions

Explore other reviews about New Balance

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, supportive team and management

Cons

Disorganized when it comes to dealing with the back of house with stacked up boxes of shipment.

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome team, great environment, awesome work-life balance

Cons

Area is pretty outskirt from the city, distance between offices are too far

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