Houston’s Worst company to work for - Anonymous employee Next Level Urgent Care Employee Review

•Lack of efficient management practices, leading to financial instability. •Reductions in benefits, such as the discontinuation of 401(k) matching, stock investments, sporting and concert events, and Uber eats stipend •CEO favors certain employees, particularly in management roles and Lead Nurse Practioner roles. •Conflict of interest in the HR department, with the CEO’s daughter holding a key position as the Vice President of HR •Inadequate performance by the Director of IT, leading to frequent system failures that upsets patients and employees •Difficulty in accessing overtime and taking PTO, creating a stressful work environment. •Slow and ineffective response from the HR department when issues are reported. •Retaliation against employees who raise concerns, leading to a toxic work environment. •Trainers have taught incorrect information and have not provided sufficient guidance, leading to mistakes by Medical Assistants. •Regional managers have been writing up Medical Assistants for these mistakes, even though they were taught by the trainers. •Over the past few months, several loyal and dedicated employees have chosen to leave the company due to concerns related to compensation, workplace treatment, and growth opportunities.