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NextGen Healthcare

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Inbound Technical Support Analyst - Inbound Technical Support Analyst NextGen Healthcare Employee Review

4.0
Jan 16, 2013
Recommend
CEO approval
Business Outlook

Pros

Growth potential in the Electronic Medical Records Industry. Overall good people to work with. It's a small office under the Corporate office QSI. Small office with a large corporate atmosphere. I liked working there overall.

Cons

Under staffed in the Tech Support Department. Very Stressful. They were under constaint to try to sign on a number of small hospitals for the EMR Certification to obtain government money. The problems associated with that were software that was released with bugs (nothing new) and an under staffed Technical Support Department. Very angry clients and a very stressed out Technical Support Department.

Explore other reviews about NextGen Healthcare

5.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team, great manager. Made an effort to teach and grow

Cons

Low pay, a lot of employment cuts

4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

good company and leadership is good

Cons

pay is not good for the job and client are the worst

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