Keeping up appearances... - Anonymous employee NiCE Employee Review

2.0
Aug 26, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some people are great to work with. Some very talented people that NICE is lucky to have employed. Good informal atmosphere, but could be more balanced with a professional attitude. Balance between work and personal life is ok.

Cons

Large company with the classic drawbacks: procedural up to the point that things do not make sense, hierarchical and ineffective in many areas. Combined with the extremely commercially driven culture this frequently leads to corners being cut which compromises both product quality and company reputation. Major discrepancy between what customers are told and what's being said and done internally. NICE continuously feels the need to tell the world that it's an agile, market leading and innovative company, but the reality is a bit different. The continuous failure to balance commercial and research and development goals is the most important result of that. Extremely talented people with high commitment and well argumented opinions are secondary to people with the single objective to meet their personal goal of sustaining themselves within the company or pleasing the customer on a very short term. No carreer advancements as management is not willing or able to restructure and take responsibility for weak elements in the chain. Management fails to recognize and nurture different qualities in personnel and leverage that efficiently.

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5.0
Jun 30, 2026
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CEO approval
Business Outlook

Pros

- Fantastic leadership - My boss was determined to see my succeed - Awesome culture - Best product in industry

Cons

- None that i can think of

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NiCE Response
1w
Thank you for taking the time to review us. We’re delighted to hear that you had a positive experience during your time at NiCE and wish you the best in your professional endeavors!
5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Strong culture of collaboration across departments, making it easy to partner with Product, Sales, Customer Success, and Executive Leadership. 2. Significant opportunities for professional growth and ownership, with leaders empowered to drive strategy and make meaningful business impact. 3. Smart, talented colleagues who are passionate about the company's mission and consistently raise the bar on execution and innovation. 4. Fast-paced environment that encourages learning, creativity, and continuous improvement, particularly for marketing professionals looking to expand their skill set. 5. Competitive compensation and benefits, combined with flexibility and a supportive work environment that promotes work-life balance.

Cons

Some older processes that are in the process of being modernized.

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NiCE Response
2w
Thank you for sharing your experience. At NiCE, we take pride in fostering a positive work culture, and it’s great to hear that you’re enjoying your journey with us. Whether it’s building new skills or pushing boundaries, we’re here to support your growth. Wishing you continued success in your career journey with us!
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