NICE is not as nice as it use to be. - Tier Support NiCE Employee Review

2.0
Jun 14, 2008
Recommend
CEO approval
Business Outlook

Pros

Great technology. Hard working middle management and subordinates. Many opportunities to learn leading-edge technology.

Cons

Bias exists between senior management and non-Israli employees. Their most recent additions to senior management are ineffective leaders from other industries with very little experience in this industry. They do not seem to posses the right skills to lead large teams of professionals. NICE no longer puts clients or employees first and this, coupled with the harsh attitudes of senior management towards non-Israeli employees is giving NICE a notorious reputation as a terrible place to work.

Explore other reviews about NiCE

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Position in the market forces the company to evaluate emerging technologies early and often. This creates a great opportunity to build expertise in revolutionary technologies. Unlike many large corporations, NiCE offers an opportunity to learn and participate in areas outside of your immediate job description.

Cons

Diversity of long tenured employees dating back to time as startup and recent employees joining from large enterprises can lead to differences in opinion on internal process transformation. This is manageable, but requires internal selling.

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Strong culture of collaboration across departments, making it easy to partner with Product, Sales, Customer Success, and Executive Leadership. 2. Significant opportunities for professional growth and ownership, with leaders empowered to drive strategy and make meaningful business impact. 3. Smart, talented colleagues who are passionate about the company's mission and consistently raise the bar on execution and innovation. 4. Fast-paced environment that encourages learning, creativity, and continuous improvement, particularly for marketing professionals looking to expand their skill set. 5. Competitive compensation and benefits, combined with flexibility and a supportive work environment that promotes work-life balance.

Cons

Some older processes that are in the process of being modernized.

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