Winning is Everything - Anonymous employee NiCE Employee Review

2.0
Nov 6, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Financially successful market leader. If you're in sales and eat, sleep, breathe the win-at-all-costs philosophy this is the place for you and you will be rewarded accordingly.

Cons

Parsimonious leadership that constantly boasts business success but won't reinvest in necessary infrastructure to sustain long term growth. A lot militaristic fear in the organization from hierarchy. "Barak says" is a common phrase to push what you want done. Strong, good leadership is pushed out of the organization if they differ in opinion from CEO and their teams/people quickly go with them. Turnover is a real issue particularly with some of the acquired companies like inContact (look up their Glassdoor page to see the pain). WORK/life 'balance' was not there for me. I was expected to attend meetings while on vacation, receiving WhatsApp texts any hour of the day/week and expected to reply.

Explore other reviews about NiCE

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Position in the market forces the company to evaluate emerging technologies early and often. This creates a great opportunity to build expertise in revolutionary technologies. Unlike many large corporations, NiCE offers an opportunity to learn and participate in areas outside of your immediate job description.

Cons

Diversity of long tenured employees dating back to time as startup and recent employees joining from large enterprises can lead to differences in opinion on internal process transformation. This is manageable, but requires internal selling.

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Strong culture of collaboration across departments, making it easy to partner with Product, Sales, Customer Success, and Executive Leadership. 2. Significant opportunities for professional growth and ownership, with leaders empowered to drive strategy and make meaningful business impact. 3. Smart, talented colleagues who are passionate about the company's mission and consistently raise the bar on execution and innovation. 4. Fast-paced environment that encourages learning, creativity, and continuous improvement, particularly for marketing professionals looking to expand their skill set. 5. Competitive compensation and benefits, combined with flexibility and a supportive work environment that promotes work-life balance.

Cons

Some older processes that are in the process of being modernized.

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