Great pay but walk in with eyes wide open - Senior Project Manager NiCE Employee Review

1.0
Jul 17, 2019
Recommend
CEO approval
Business Outlook

Pros

Great compensation ; competitive health insurance benefits; fairly consistent and fairly generous bonus plan.

Cons

There is no work life balance. It is an unspoken rule that you will work during vacations and holidays. Intensive evening and weekend work whether it be tied to cutover activity or tied to the fact that you are overallocated as a work resource; most project support resources are outsourced to other countries which makes scheduling resources for stateside projects problematic. The company has moved to sourcing most project manager work to Bogota Columbia so stateside project managers’ job security is somewhat questionable . Management rules with a heavy hand in an environment where difficulty in work resource scheduling and new never-before tried integrations make success not impossible but many times difficult. Culture. and values are spoken to but not lived by the management team that endorses then . Having said all of this, the company does tend to perform well and makes thoughtful acquisitions to better its portfolio.

Explore other reviews about NiCE

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Position in the market forces the company to evaluate emerging technologies early and often. This creates a great opportunity to build expertise in revolutionary technologies. Unlike many large corporations, NiCE offers an opportunity to learn and participate in areas outside of your immediate job description.

Cons

Diversity of long tenured employees dating back to time as startup and recent employees joining from large enterprises can lead to differences in opinion on internal process transformation. This is manageable, but requires internal selling.

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NiCE Response
18h
Thank you for your review. We take immense pride in our positive work culture, our strong focus on innovation, and the exciting opportunities to engage with cutting-edge technology. This is reflected in our recent recognition on Fast Company’s World’s Most Innovative Companies of 2026 in the Applied AI category. Wishing you continued success at NiCE!
5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Strong culture of collaboration across departments, making it easy to partner with Product, Sales, Customer Success, and Executive Leadership. 2. Significant opportunities for professional growth and ownership, with leaders empowered to drive strategy and make meaningful business impact. 3. Smart, talented colleagues who are passionate about the company's mission and consistently raise the bar on execution and innovation. 4. Fast-paced environment that encourages learning, creativity, and continuous improvement, particularly for marketing professionals looking to expand their skill set. 5. Competitive compensation and benefits, combined with flexibility and a supportive work environment that promotes work-life balance.

Cons

Some older processes that are in the process of being modernized.

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NiCE Response
18h
Thank you for sharing your experience. At NiCE, we take pride in fostering a positive work culture, and it’s great to hear that you’re enjoying your journey with us. Whether it’s building new skills or pushing boundaries, we’re here to support your growth. Wishing you continued success in your career journey with us!
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