3.0
Aug 1, 2013
Anonymous employee
Current employee
Recommend
CEO approval
Business Outlook
Pros
NICE is very knowledgeable in their areas of expertise giving great value to the customer. NICE cares about their customer satisfaction a great deal and will bend over backwards to accommodate the customer.
Cons
Employees can feel lost as sheep. When there are guidelines or processes, if the they can change on a daily basis. It seems almost every customization that is requested gets acceptance. Therefore it can be a nightmare to effectively build or support.