Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      NiCE

      Engaged Employer

      NiCE reviews

      Solid B2B Employer - Customer Success Manager NiCE Employee Review

      5.0
      Aug 14, 2020
      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have little reason to seek a change. Company is healthy and growing "responsibly" despite the market turbulence. Contests with enticing experiential prizes keep employees engaged. Peers are appropriately collaborative; management is competent.

      Cons

      Benefits package is just okay. Parental leave policy and employee stock purchase program in particular could use some help. Contact center technology is not at the top of most people's "I feel passionate about..." lists but NICE does it well and you feel proud to be part of a market leader.

      Explore other reviews about NiCE

      5.0
      Jun 30, 2026
      Sdr manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Fantastic leadership - My boss was determined to see my succeed - Awesome culture - Best product in industry

      Cons

      - None that i can think of

      avatar
      NiCE Response
      1w
      Thank you for taking the time to review us. We’re delighted to hear that you had a positive experience during your time at NiCE and wish you the best in your professional endeavors!
      5.0
      Jun 23, 2026
      Director of marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Strong culture of collaboration across departments, making it easy to partner with Product, Sales, Customer Success, and Executive Leadership. 2. Significant opportunities for professional growth and ownership, with leaders empowered to drive strategy and make meaningful business impact. 3. Smart, talented colleagues who are passionate about the company's mission and consistently raise the bar on execution and innovation. 4. Fast-paced environment that encourages learning, creativity, and continuous improvement, particularly for marketing professionals looking to expand their skill set. 5. Competitive compensation and benefits, combined with flexibility and a supportive work environment that promotes work-life balance.

      Cons

      Some older processes that are in the process of being modernized.

      avatar
      NiCE Response
      2w
      Thank you for sharing your experience. At NiCE, we take pride in fostering a positive work culture, and it’s great to hear that you’re enjoying your journey with us. Whether it’s building new skills or pushing boundaries, we’re here to support your growth. Wishing you continued success in your career journey with us!
      See reviews by: Helpful|Rating|Date|All
      Related searches: NiCE jobs | NiCE salaries | NiCE benefits | NiCE interviews
      NiCE reviewsNiCE Customer Success Manager reviewsNiCE review