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      NiCE

      Engaged Employer

      NiCE reviews

      Too many issues - Customer Facing Role NiCE Employee Review

      1.0
      Jan 20, 2022
      Customer facing role
      Recommend
      CEO approval
      Business Outlook

      Pros

      A few very competent coworkers.

      Cons

      Unfortunately, there are lots of cons. Culture is based on favoritism, especially if you're Israeli. There is no diversity. My team is overworked and burning out, work life balance is hard to obtain as many C level executives are workaholic lunatics and if you don't answer an email pronto they get upset, even during the weekend. The pressure is insane with some people working 12, 16 weekends back to back. I'm looking for a new opportunity - the job market is not bad at all - and gave up on Nice. I'm just sorry for my team. I hope to give my notice in a few days.

      avatar
      NiCE Response
      4y
      Thanks for your feedback. Our employee surveys consistently show great employee satisfaction with the leadership and managers across the organization. We encourage you to reach out to your HR Business Partner to discuss your concerns.

      Explore other reviews about NiCE

      5.0
      Jun 29, 2026
      Director of customer success
      Recommend
      CEO approval
      Business Outlook

      Pros

      We have wonderful leadership at NiCE that listen, strong talent and an amazing collaborative work environment. The best company I have worked for in my career.

      Cons

      Work life balance takes effort and prioritization

      5.0
      Jun 23, 2026
      Director of marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Strong culture of collaboration across departments, making it easy to partner with Product, Sales, Customer Success, and Executive Leadership. 2. Significant opportunities for professional growth and ownership, with leaders empowered to drive strategy and make meaningful business impact. 3. Smart, talented colleagues who are passionate about the company's mission and consistently raise the bar on execution and innovation. 4. Fast-paced environment that encourages learning, creativity, and continuous improvement, particularly for marketing professionals looking to expand their skill set. 5. Competitive compensation and benefits, combined with flexibility and a supportive work environment that promotes work-life balance.

      Cons

      Some older processes that are in the process of being modernized.

      avatar
      NiCE Response
      3d
      Thank you for sharing your experience. At NiCE, we take pride in fostering a positive work culture, and it’s great to hear that you’re enjoying your journey with us. Whether it’s building new skills or pushing boundaries, we’re here to support your growth. Wishing you continued success in your career journey with us!
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