Work within the sales organization in a managing support role for 10+ Years - Anonymous employee NiCE Employee Review

2.0
Apr 15, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, cheerful people, strong intelligent leaders, #1 in the industry, great technology, travel twice a year, decent bonus once a year.

Cons

No promotions despite above average performance. No way to move up no matter how hard you work and HR management doesn't care. Management does not have the right "people skills" to make their people happy. They only care about the bottom line, $$. Some years they did not give out raises, despite being a top performer in the group. Many long hours...late nights and weekends with no recognition or appreciation. Only sales people who work for commissions get rewarded or recognized for achievements.

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5.0
Jun 30, 2026
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Pros

- Fantastic leadership - My boss was determined to see my succeed - Awesome culture - Best product in industry

Cons

- None that i can think of

5.0
Jun 23, 2026
Recommend
CEO approval
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Pros

1. Strong culture of collaboration across departments, making it easy to partner with Product, Sales, Customer Success, and Executive Leadership. 2. Significant opportunities for professional growth and ownership, with leaders empowered to drive strategy and make meaningful business impact. 3. Smart, talented colleagues who are passionate about the company's mission and consistently raise the bar on execution and innovation. 4. Fast-paced environment that encourages learning, creativity, and continuous improvement, particularly for marketing professionals looking to expand their skill set. 5. Competitive compensation and benefits, combined with flexibility and a supportive work environment that promotes work-life balance.

Cons

Some older processes that are in the process of being modernized.

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NiCE Response
4d
Thank you for sharing your experience. At NiCE, we take pride in fostering a positive work culture, and it’s great to hear that you’re enjoying your journey with us. Whether it’s building new skills or pushing boundaries, we’re here to support your growth. Wishing you continued success in your career journey with us!
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